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[photo] business meeting between a woman and a man

Services

We will assure the value of our services by partnering with you and managing the User Experience (UX). Through iterative improvements of your products or services, we will help you focus on your customers. Contact us to develop your customized plan for success.

You can reduce the cost of your web site, improve accessibility, and make your customers happy. We can orient your projects toward standards and the semantic web.

Interactive Consulting & Development

  • Web Site Design / Redesign
  • XHTML & CSS for layout
  • Project Management
  • Web Quality Management
  • Email Design & Testing
  • SEO & Analytics

User-Centered Design (UCD)

  • Heuristic Evaluation
  • Persona Development
  • Usability Engineering & Testing
  • Information Architecture (IA)
  • Field Studies
  • User Profiling
  • Task Analysis
  • Conceptual Modeling
  • User-scenario Modeling
  • Navigation Modeling
  • Walkthroughs
  • Interaction Design
  • Prototyping

Web Site & Application Testing

  • XHTML, CSS, XML Validation
  • Link Validation
  • Web Site Availability & Integrity Monitoring, Reporting, Notification
  • Application Performance Monitoring

Quality Assurance, Engineering, & Management

  • Test Management
  • Defect/Issue Management
  • Test Planning, Scripting, & Automation
  • Application Security Analysis
  • Reliability Analysis
  • Performance Testing
  • Load & Stress Testing
  • Application Performance Monitoring
  • Service Level Management

Infrastructure & Operations

  • Web Hosting
  • Small Business Server Set-up, Configuration, Office Networking
  • Desktop Operating System Upgrades, Maintenance, Backup, Recovery
  • Power Analysis
  • Systems & Technology Analysis
  • Digital Media Networking, Advertising
  • Systems Integration